If you join as an All Access member, you’ll pay £20 a month for:

Treatments given during or after the consultation (that can be medications, investigations or procedures) will be charged separately. Don’t worry, the pricing will always be shared with you upfront.

You can also visit as a Pay-As-You-Go member and pay per consultation until your local clinic reaches capacity with All Access members.

No, it doesn’t.

Our membership gives you fast, easy access to our veterinary team and clinics, both in person and virtually via your Members App. And if you’re an All Access member, you won’t pay for any consultations or vaccinations. All Access membership costs £20 per month per pet, and covers an unlimited number of consultations (which are typically £80+ in the local area), annual vaccinations, live chat with our team 7 days a week, special rates for routine procedures, and more.

But if your pet needs diagnostics or further treatment beyond a consultation, you'll still be responsible for paying for this care. Rest assured, we'll always share a detailed cost estimate in advance, so you won't be caught off-guard.

We strongly recommend insurance alongside your membership, for complete peace of mind should your pet need any additional treatment.

The good news is, as an All Access member, if you make an insurance claim, it won’t include any consultation costs - so if yours is one of the many policies that has a financial limit per condition, you’ll have more cover for diagnostic tests and treatment, making your insurance go further for you and your pet.

We work with all insurance companies, so there are no restrictions on which policy you choose.

When choosing pet insurance, our vets' advice is to go with whichever works best for you. To help you decide, it's worth understanding the three main types of policy:

Another thing to consider is whether your pet has any pre-existing conditions, as this may affect whether they'll be covered.

Yes. We offer a bespoke parasite prevention package, covering flea, tick and worming treatment, that you can add on to your monthly membership. It'll be tailored to your pet's needs and cost £10/month (or £18 for large dogs). They can also be bought on a one-off basis if you prefer. Your pet's bespoke package and pricing will be discussed with you at an in-person consultation, to find the right approach for you and your pet.

Animal Health Certificates cost between £230 and £250 depending on your clinic. Each certificate can cover up to 5 pets, with additional pets costing between £86.50 and £90. All Access members enjoy 10% off these prices.

Rabies vaccinations cost £118 and are mandatory for travel to the EU for dogs, cats or ferrets.

Vaccines are an important way to keep your pet safe from potentially serious diseases. Your All Access membership will include all the core vaccines that your pet needs, whether the initial course or yearly boosters.

Rabies vaccinations aren't routine in the UK, but are available for £110 - £118 depending on your clinic. Until 31 August 2026, All Access members save 25% - making the rabies vaccination just £88.50.

In order to clean your pet's teeth properly and understand any problems they may be having, we need to use a general anaesthetic. Each tooth is examined and charted. Our dental treatment includes full general anaesthetic, intravenous fluids, x rays of the teeth and a full scale and polish.

A teeth cleaning under general anaesthetic with x-rays and fluids throughout the procedure will be as follows, depending on your clinic:

For cats: £499-585, with 10% off for All Access members.

For dogs: £550-650 for dogs <20kg, with 10% off for All Access members. £645-780 for dogs >20kg, with 10% off for All Access members.

Tooth extraction will be additional and depend on the number of teeth, as well as the type of teeth (this ranges from £15 for an incisor to £130 for a canine or molar tooth). This range is because some teeth have one root, while others have three, requiring more complicated extraction techniques. There will also be additional charges for nerve blocks, pain relief and blood tests if they’re needed. Rest assured that all pricing will be discussed with you in depth beforehand.

Your Creature Comforts clinic is available for emergencies during opening hours. Outside those hours, our partner provider Veteris is available 24/7, treating your pet either at their clinic or in the comfort of your own home. Our out-of-hours provider for our St. Albans, Barnet and Mill Hill clinics is Royal Veterinary College (RVC).

We're a first opinion practice, so we don't have specialists based in-clinic. Our vets do hold further qualifications and experience in areas including cardiology, ophthalmology and minimally invasive surgery, and we work with visiting surgeons for orthopaedics and more complex procedures - so many pets can be treated in-house rather than referred. Where a case genuinely needs specialist care, we'll refer you to the right centre and stay involved throughout.